NHTSA Complaint #10896672 — 2012 FORD FUSION SUSPENSION

Complaint Details

ODI Number	10896672
Vehicle	2012 FORD FUSION
Component	SUSPENSION
Date of Incident	July 1, 2016
Date Filed	August 17, 2016
Mileage	89,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE THE VEHICLE WAS BEING DIAGNOSED, THE MECHANIC STATED THAT THE VEHICLE WAS IN NEED OF MAJOR REPAIR. THE DIAGNOSTIC PRODUCED FAILURE CODES: (DTCS) AND (P07AEN AND 0415) REGARDING THE CONTROL ARMS IN THE LOWER SUSPENSION. THE MECHANIC INFORMED THE CONTACT THAT THE FRONT SUSPENSION ARMS RIGHT AND LEFT NEEDED TO BE REPLACED AS SOON AS POSSIBLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER BECAUSE THE VEHICLE WAS MAKING A LOUD ROARING AND CLICKING NOISE. THE CONTACT NO LONGER FELT SAFE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS 89,700.

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