NHTSA Complaint #10896482 — 2012 CHRYSLER 300

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10896482
Vehicle 2012 CHRYSLER 300
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 78,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

WHILE DRIVING ON THE HIGHWAY, BATTERY SAVER MODE APPEARED. THE RADIO SHUT DOWN, NO CONTROL OF THE WINDOWS, ABS AND TRACTION CONTROL LIGHT ILLUMINATED. KEPT DRIVING DUE TO BEING CLOSE TO HOME. AS I WAS PULLING IN THE DRIVEWAY THE CAR COMPLETELY SHUT DOWN. SMELLED A BURNING SMELL. IT WOULDN'T LET ME PUT IT IN PARK AND I COULDN'T UNLOCK OR OPEN THE DOORS TO GET MY 5 YEAR OLD OUT OF IT. HE HAD TO CRAWL OUT OF A WINDOW. ISSUE TURNED OUT TO BE THE ALTERNATOR 180 AMP AND THE BATTERY. AFTER SEARCHING ONLINE I SEE A RECALL FOR THE SAME EXACT ISSUES BUT ONLY FOR CARS WITH 160 AMP ALTERNATORS. I COMPLAINED TO CHRYSLER AND THEY ARE OF NO HELP EITHER. CLEARLY THE ISSUE IS EXACTLY THE SAME AS THE ONES THAT WERE RECALLED, I HAVE SEEN SO MANY OF THE SAME COMPLAINTS!!!! AND MOST IMPORTANTLY, SUPER DANGEROUS BEING THAT MY SON AND I WERE LOCKED IN THE VEHICLE WHILE THE ALTERNATOR IS JUST SMOKING AWAY!!!! THANKFULLY HIS BACK WINDOW WAS DOWN AND HE CRAWLED OUT!! WE COULD HAVE EASILY BEEN IN AN ACCIDENT IF THIS WERE TO HAVE HAPPENED ON THE HIGHWAY. SUCH BULL CRAP COMING FROM A MULTI MILLION DOLLAR COMPANY! FIX THE PROBLEM BEFORE SOMEBODY WHO MIGHT NOT BE SO LUCKY, HAS A LAWSUIT AGAINST YOU!!!!!! MAKES ME SICK THAT YOU HAVE ALL OF THESE COMPLAINTS FROM SO MANY PEOPLE DESCRIBING BASICALLY THE SAME PROBLEMS AND YOU SIT BACK AND DO NOTHING!!!!!

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