NHTSA Complaint #10896386 — 2014 CHEVROLET CRUZE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10896386
Vehicle 2014 CHEVROLET CRUZE
Component ENGINE
Date of Incident
Date Filed
Mileage 23,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ME

Consumer Description

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED FOUR TIMES. THE VEHICLE WAS NOT OPERATING CORRECTLY AND LOST POWER WHILE BEING DRIVEN OR IDLING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS UNABLE TO BE DIAGNOSED. THE MECHANIC INFORMED THE CONTACT THAT THE FAILURE WAS THE FIRST THEY HAD SEEN AND A SOLUTION OR REPAIR COULD NOT BE DONE UNTIL THE ROOT CAUSE OF THE FAILURE COULD BE DETERMINED. THE VEHICLE WAS LEAKING COOLANT AND THE MECHANIC DID NOT KNOW IF THE ENGINE OR TRANSMISSION HAD BEEN EXPOSED TO THE COOLANT. THE MECHANIC STATED THAT A LEAK COULD NOT BE FOUND. THE FAILURE MILEAGE WAS 23,000.

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