NHTSA Complaint #10896343 — 2012 FORD EDGE
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 10896343 |
| Vehicle | 2012 FORD EDGE |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | 60,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHEN MAKING A LEFT OR RIGHT TURN, THE VEHICLE WOULD MAKE A LOUD POPPING NOISE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN TOLD THE CONTACT THAT THEY COULD NOT LOCATE A FAILURE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHERE THE VEHICLE WAS DIAGNOSED THAT BOTH AXLES WERE DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
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