NHTSA Complaint #10896260 — 2008 NISSAN ALTIMA

CAR WAS PURCHASED NEW AND IN SERVICE 7/12/2008. CAR HAS GONE THROUGH 4 TRANSMISSIONS WITH LAST TRANSMISSION PUT IN 7/27/2016. CAR ONLY HAS 129K MILES. THIS IS A DANGEROUS CONDITION AS CAR HAS SHUTTERED AND STALLED AND I HAVE A MEDICAL CONDITION. NISSAN DOESN'T SEEM TO BE TOO CONCERNED - MY HUSBAND AND I TRIED TO CONTACT THE CEO OF NISSAN NORTH AMERICA ([XXX]) BUT COULDN'T GET PAST "[XXX]" IN THE EXECUTIVE DEPARTMENT. SHE TOLD MY HUSBAND AND I ON A RECORDED LINE THAT SHE REPORTS TO [XXX]. BUT ONLY LATER, AFTER CONTINUING TO PRESS THE ISSUE, SHE ACKNOWLEDGED SHE DOESN'T REPORT TO HIM. ADDITIONALLY, SHE LAUGHED AT MY HUSBAND AND I AS WE DISCUSSED THIS VERY REAL ISSUE (AGAIN...ON A RECORDED LINE....YOU SHOULD SUBPOENA THE TAPES). NO VEHICLE, UNLESS YOU ARE IN A DEMOLITION DERBY, SHOULD HAVE TO GO THROUGH 4 TRANSMISSIONS IN 129K MILES. WE ASKED NISSAN NORTH AMERICA TO PROVIDE US WITH OUR CAR'S SERVICE HISTORY AND THEY CLAIMED THAT THEY CANNOT ACCESS THIS AND THE NEVER PROVIDED IT TO US. I DON'T BELIEVE WHAT THEY TOLD ME. I TRIED TO ATTACH A PDF OF MY LETTER TO NISSAN NORTH AMERICA/[XXX] ...BUT IT IS 6.7M (TOO BIG). NONETHELESS....I'LL BE HAPPY TO SHARE IT WITH YOU UPON REQUEST.. ALSO ATTACHED IS THE CAR'S COMPLETE SERVICE HISTORY WHICH WAS PROVIDED ONLY THROUGH THE LOCAL DEALERSHIP. NISSAN NORTH AMERICA REPRESENTATIVE WAS ALOOF AND DID NOT SEEM TO BE CONCERNED THAT THEIR PRODUCT WENT THROUGH 4 TRANSMISSIONS. PLEASE PULL ALL 2008 ALTIMA'S OFF THE ROAD FOR SAFETY'S SAKE. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR