NHTSA Complaint #10895467 — 2012 FORD FIESTA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 10895467
Vehicle 2012 FORD FIESTA
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 195,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

AS I STARTED MY DAY DRIVING TO WORK MY CARS ENGINE LIGHT STARTED BLINKING AND IT DROVE WITH RESISTANCE. I IMMEDIATELY PULLED OVER AND SHUT IT OFF. I WAITED A FEW MINUTES AND DROVE IT BACK HOME WHICH WAS LESS THAN A MILE AWAY. I THEN HAD IT TOWED THE NEXT DAY . THE DEALERSHIP CONTACTED ME ASKING WHAT THE PROBLEM WAS AND I TOLD THEM THE ENGINE LIGHT WAS BLINKING AND THAT HE SHOULD BE TELLING ME WHAT THE PROBLEM IS HE WENT ON TO TELL ME THAT MY CAR WAS DEAD NO POWER AT ALL SO THERE WAS NO WAY TO GET A DIAGNOSTIC READING. WHICH I LEARNED IS UNTRUE. AFTER CHANGING MY SPARK PLUGS AND DRIVE BELT MY FAN STOPS WORKING AND PROBLEM STILL NOT SOLVED. A CODE IS NOW COMING UP THAT THEY HAVE NO CLUE WHAT IT MEANS. I CONTACTED THE DEALERSHIP SPOKE TO A MANAGER AND FIVE MINUTES LATER MY CARS GOOD TO GO. I ARRIVED TO PICK UP MY VEHICLE AND FINALLY DRIVE IT HOME BUT THAT WAS NOT THE CASE THE CAR WAS NOT DRIVING RIGHT AT ALL I TURNED AROUND AND TURNED THE KEYS OVER AND SPOKE TO THE DIRECTOR OF SERVICE WHO WAS GOING TO GET WITH HIS MECHANICS AND GET TO THE BOTTOM OF THE ISSUE. NO CALL BACK THE NEXT DAY AS HE MENTIONED NOR FOR THE REMAINDER OF YET ANOTHER WEEK OF NO CAR. I AM NOW GOING ON MY THIRD WEEK OF NO CAR AND MY KIDS START SCHOOL SOON MY HUSBANDS DRIVING ME TO WORK AND FROM WORK AND FORD HAS YET TO DO ANYTHING NOT EVEN COMMUNICATE WITH ME ON WHAT'S GOING ON.

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