NHTSA Complaint #10895212 — 2008 CHRYSLER SEBRING

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10895212
Vehicle 2008 CHRYSLER SEBRING
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 30,300 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

PASSENGER WINDOW EXPLODED IN THE DOOR WHILE TOUCHING CONTROL BUTTON FOR WINDOW TO OPEN TO ASK DIRECTIONS. HAD TO TRAVEL BY MYSELF TO MEXICO 300 MILES AWAY AND HAD TO DRIVE ALL THE WAY BACK TO LAS VEGAS WITH NO WINDOW. THE DRIVER'S SIDE WINDOW DID THE SAME EXACT THING LAST SUMMER IN 2015. CALLED FCA CUSTOMER ASSISTANCE CENTER EVERYDAY FOR A WEEK NOW AND THEY TOLD ME MY CASE WAS BEING ESCALATED TO A CASE MANAGER. THEY WOULD NOT HELP ME. ALL I WANT IS FOR CHRYSLER TO PAY FOR THE REPAIR OF MY DEFECTIVE WINDOW. I CALLED 1-800-992-1997. THEY CALL THEMSELVES FCA CUSTOMER ASSISTANCE CENTER. THEY WERE A WASTE OF MY TIME AND EFFORT. LAST WINDOW ON DRIVER'S SIDE DID THE VERY SAME THING. I WANT SATISFACTION!!! I WANT THE WINDOW REPAIRED BY CHYRSLER ON THEM AS I REPAIRED MY LAST WINDOW BLOWOUT. CAN ANY ONE SUGGEST SOME HELP AS I REALLY NEED IT TODAY AND EVEN LAST WEEK? I'M AFRAID OF DRIVING MY OWN CAR. CHYRSLERS SHOULD EITHER BRING THEIR WINDOWS UP TO NEW STANDARDS (ELECTRICALLY) OR NOT SELL ANY TO PEOPLE WHO LIVE IN THE DESERT. THEY ARE NOT SAFE!!! THIS CAR IS ALWAYS GARAGED AND HAS LOW MILEAGE AS I WORKED CLOSE TO HOME. WHAT'S THIS WORLD COMING TO? WHO'S OUT THERE TO HELP ME? CHYRSLER SURE IS NOT!!! ONLY GOD!!!!!!!!! I STOPPED FOR DIRECTIONS ON THIS LAST WINDOW EXPLOSION, BUT THE OTHER WINDOW I WAS DRIVING TO THE HOSPITAL WITHOUT STOPPING.

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