NHTSA Complaint #10895038 — 2014 CHEVROLET TRAVERSE

I WAS SITTING AT A LIGHT AND HEARD CHIMES. THE VEHICLE DISPLAY SHOWED SERVICE TRACTION CONTROL, SERVICE STABILITRAK AND TRACTION CONTROL TURNED OFF. WHEN THE LIGHT CHANGED THE VEHICLE WOULD NOT MOVE. THERE WAS SOME KIND OF ENGINE LOSS BUT IT DID NOT STALL OUT. THE RADIO AND THE AIR WERE ON AND WORKING FINE. I TRIED MANY ATTEMPTS MULTIPLE TIMES TO GET THE CAR TO MOVE BUT IT WOULD NOT MOVE. THIS INCLUDED PUTTING IT IN PARK AND ALSO TURNING IT ON AND OFF. THE WARNINGS CONTINUED TO FLASH. THEN AFTER ONE ATTEMPT I FELT IT START TO MOVE AT AN EXTREMELY LOW RATE OF SPEED. AS I WAS TURNING INTO A PARKING LOT I FELT SOMETHING CATCH AND THE VEHICLE STARTED MOVING AT A NORMAL SPEED. I TURNED THE VEHICLE ON AND OFF AGAIN ONCE I WAS IN THE PARKING LOT. THE ENGINE LIGHT APPEARED BUT THE SERVICE STABILITRAK AND SERVICE TRACTION CONTROL DID NOT DISPLAY AGAIN. I KNOW FOR A FACT THE ENGINE LIGHT WAS NOT ON WHEN I WAS UNABLE TO MOVE THE VEHICLE. I TOOK THE VEHICLE TO THE DEALER AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THERE WAS NOTHING DONE TO THE VEHICLE AND I WAS TOLD THAT THEY HAVE TO DUPLICATE IT. I WAS ALSO TOLD THIS WILL OCCUR AGAIN, THE PROBLEM WILL NOT GO AWAY BUT GET PROGRESSIVELY WORSE OVER TIME AND HOPEFULLY THE NEXT TIME THE VEHICLE WILL NOT BE ABLE TO START. I CHECKED NHTSA WEBSITE AND THERE SEEMS TO BE A NUMBER OF COMPLAINTS MADE FOR THE EXACT SAME THING WITH MANY MAKES AND MODELS. THIS IS A LEASE VEHICLE AND I DID CONTACT GM AND HAVE A CASE NUMBER. I UNDERSTAND CARS BREAKDOWN BUT WHAT I DON'T UNDERSTAND IS THAT A SERIOUS SAFETY ISSUES NEEDS TO BE DUPLICATED BEFORE A PART CAN BE REPLACED. I FIND IT HARD TO BELIEVE THERE IS NOT A RECOMMENDED FIX FOR THIS.