NHTSA Complaint #10894880 — 2010 HONDA CIVIC HYBRID

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10894880
Vehicle	2010 HONDA CIVIC HYBRID
Component	ELECTRICAL SYSTEM
Date of Incident	June 5, 2016
Date Filed	August 10, 2016
Mileage	53,466 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

ON JUNE 5TH I WAS DRIVING IN MOTION ON VAN NESS AVE IN SAN FRANCISCO CALIFORNIA AND SUDDENLY I WAS NOT ABLE TO ACCELLERATE TO KEEP UP WITH THE SPEED OF TRAFFIC AND STARTED SLOWING DOWN UNABLE TO CONTINUE. TRAFFIC WAS STOP-AND GO. PEOPLE SWERVED AROUND ME CAUSING ISSUE. I MANAGED TO TURN THE CAR OFF AND ON AGAIN, AND PULLED OVER TO THE SIDE. I RESTARTED THE CAR AGAIN AND WAS ABLE TO SLOWLY ACCELLERATE BRINGING IT INTO THE HONDA DEALERSHIP JUST 3 BLOCKS AWAY AT MARKET AND VAN NESS. THIS WAS SUNDAY. ON MONDAY THEY CALLED ME AND ASSURED THAT THE VEHICLE HAD BEEN "FIXED" DUE TO A SOFTWARE BUG. THEY SAID THAT THIS HAPPENS ALL THE TIME AND IT WILL BE FIXED WITH THIS UPDATE. THEY ALSO SAID MY BATTERY NEED REPLACING AND THEY CHARGED ME TO REPLACE THE BATTERY. IT SEEMED TO BE OK FOR THE LAST FEW MONTHS - BUT THEN THE SAME THING HAPPENED TO ME AGAIN THIS PAST WEEKEND WHILE I WAS DRIVING HOME. TURNING ON AND OFF THE CAR FIXED IT SUCH THAT I WAS ABLE TO DRIVE THE LAST 8 BLOCKS HOME. I'M NO LONGER FEELING SAFE TO DRIVE MY CAR

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