NHTSA Complaint #10894669 — 2004 FORD FREESTAR

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10894669
Vehicle	2004 FORD FREESTAR
Component	POWER TRAIN
Date of Incident	August 9, 2016
Date Filed	August 9, 2016
Mileage	150,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

WHEN WE BOUGHT THIS VEHICLE WE LOVED IT BUT IT STEADILY WENT DOWN HILL. WE GOT NOTIFICATION OF RECALL ABOUT 6 MONTHS AFTER PURCHASE AND TRIED SEVERAL TIMES TO GET INTO THE DEALER. FINALLY GOT IT IN MARCH 2016 AND NOW HERE I AM PAYING ON A VEHICLE THAT THE TORQUE CONVERTER WENT OUT ON. PRIOR TO REPAIR THE TRANSMISSION WOULD ROUGHLY SHIFT AND JERK/LURCH INTO SELECTED GEAR AND AT HIGHER RATES OF SPEEDS WOULD SHUTTER AND TRANS LIGHT WOULD COME ON. NOW IT DOESN'T RESPOND TO THE GAS PEDAL RIGHT AWAY AND THEN THE ENGINE SHAKES/SHUDDERS AND THE DIPSTICK HAS A SUBSTANCE ON IT AND WHEN DRIVING TODAY IT JUST COASTED LIKE IN NEUTRAL! I HAVE 4 CHILDREN AND THIS DOES NOT GIVE ME FAITH IN FORD AND IT IS MY 3RD GENERATION STAR VAN AND MY 6TH FORD VEHICLE IN GENERAL.

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