NHTSA Complaint #10894480 — 2015 FORD EXPLORER
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10894480 |
| Vehicle | 2015 FORD EXPLORER |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 24,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
MY 2015 FORD EXPLORER GIVES OFF EXHAUST GAS THAT ENTERS THE CABIN UNDER ACCELERATION TO HIGHWAY SPEEDS AND HAS MADE PASSENGERS IN MY CAR SICK AND VOMIT. THE PROBLEM STARTED IMMEDIATELY AFTER I BOUGHT THE CAR AND AS OF TODAY THE DEALER CANNOT FIX THE PROBLEM. I HAVE HAD IT BACK TO THE DEALER NUMEROUS TIMES AND HAVE CONTACTED FORD CUSTOMER CARE CENTER WITHOUT SUCCESS. THEY SAY THE CAR IS FIXED BUT STILL SMELLS. THE DEALER TELLS ME THEY HAVE BEEN IN TOUCH WITH FORD AND STILL NO REMEDY. ITS ALMOST LIKE THEY ARE WAITING FOR THE WARRANTY TO RUN OUT SO THEY CAN FORGET ABOUT THIS PROBLEM. MY BROTHER HAS AN EXPLORER POLICE VEHICLE AND ON A RECENT TRIP WITH HIM IN HIS CAR HIS DID THE EXACT SAME THING.
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