NHTSA Complaint #10894316 — 2012 FORD EDGE

IN APRIL 2016, WE STARTED EXPERIENCING AN ISSUE WITH THE DRIVERS DOOR LATCH NOT CONNECTING AND OUR DRIVERS DOOR AJAR LIGHT STAYING ON. WE WOULD MANUALLY HAVE TO REOPEN THE LATCH TO CLOSE THE DOOR BUT THIS STILL DIDN'T ALWAYS MAKE THIS DOOR AJAR LIGHT DO OUT. THERE WERE TIMES WE WOULD HAVE TO CLOSE THE DOOR UP TO 5 TIMES TO GET THE LIGHT TO GO OUT AND FEEL THAT THE DOOR WAS CLOSED. IT WAS WORSE ON A TRIP AT THE END OF APRIL TO FLORIDA IN WHICH WE WERE UNABLE TO GET THIS TO HAPPEN AND COULDN'T GET OUR INTERIOR LIGHTS TO GO OUT SINCE IT WAS TELLING US THE DOOR WAS STILL OPEN. THIS ISSUE WOULD HAPPEN WHILE PARKED OR DRIVING. THE LIGHT WOULD BE OUT WHEN LEAVING THE DRIVEWAY AND THEN COME ON WHILE ON THE ROAD! WE HAD THIS CHECKED THREE TIMES, FIRST TWO UNSUCCESSFUL AND THE THIRD WE WERE TOLD IT WAS A BROKEN DOOR LATCH AND WASN'T COVERED SO WE HAD IT REPAIRED AT THE COST OF $329.85! THEN I HEAR THERE ARE RECALLS ON OTHER FORD MODELS BUT THE EDGE WAS NOT ON THE LIST AND IT IS THE EXACT SAME ISSUE THAT IS LISTED AND DESCRIBED IN THE RECALL OF MANY OTHER FORD VEHICLES!