NHTSA Complaint #10894231 — 2015 MAZDA CX-5

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 10894231
Vehicle 2015 MAZDA CX-5
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 10,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

AN INTERIOR PANEL (CONSOLE COVER) ADJACENT TO GAS PEDAL HAS COME OFF WHILE THE CAR WAS ON THE ROAD, ONCE TO MY WIFE AND ONCE TO ME. IT INTERFERED WITH THE DRIVER'S ABILITY TO LIFT THE FOOT OFF OF THE GAS PEDAL. I COMPLAINED TO THE DEALER THAT IT APPEARS THAT THE PANEL WAS DESIGNED TO HAVE 3 SPRING CLIPS TO RETAIN IT, BUT THE PANEL ONLY HAD ONE. (MY MAZDA CX5 HAS SEVERAL CLIPS ON A SIMILAR PART). THE DEALER SIMPLY SNAPPED IT BACK IN PLACE AFTER THE FIRST OCCURRENCE. AFTER THE SECOND OCCURRENCE I SUGGESTED THAT IT WAS MISSING A RETAINING CLIP. THE DEALER ORDERED AND INSTALLED A NEW PANEL. IT CAME OFF WHILE I WAS ON THE HIGHWAY, ONCE AGAIN INTERFERING WITH MY ABILITY TO LIFT MY FOOT FROM THE ACCELERATOR PEDAL. I OBSERVED THAT THE NEW PANEL HAS ONLY ONE RETAINING CLIP, JUST LIKE THE ORIGINAL. I CONSIDER THIS TO BE A SERIOUS DESIGN FLAW POSING A SIGNIFICANT HAZARD, ESPECIALLY TO AN INEXPERIENCED DRIVER.

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