NHTSA Complaint #10893697 — 2004 KIA OPTIMA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10893697
Vehicle	2004 KIA OPTIMA
Component	STRUCTURE:BODY
Date of Incident	August 4, 2016
Date Filed	August 6, 2016
Mileage	173,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

DRIVER DOOR WOULD NOT OPEN FROM INSIDE OR OUT. POWER DOOR LOCK WOULD AUTOMATICALLY RE-LOCK ALL DOORS WHEN ATTEMPTING TO OPEN OR UNLOCK WITH KEY OR INSIDE LOCK LEVER. HAD TO CRAWL OVER CONSOLE TO GET IN OR OUT WHEN FINALLY ABLE TO GET PASSENGER FRONT DOOR TO OPEN. FINALLY ABLE TO GET DOOR OPEN BY HOLDING KEY CYLINDER IN UNLOCK POSITION AND FORCING HANDLE TO OPEN. UNHOOKED DOOR LOCK ACTUATOR. AS LONG AS LOCKED OR UNLOCKED DOOR WITH KEY ONLY, DOOR WOULD OPEN. IF LOCKED DOOR WITH INSIDE LOCK LEVER, DOOR WOULD NOT OPEN AGAIN. MECHANIC REPLACING THE DRIVER FRONT DOOR LATCH ASSEMBLY REPAIRED VEHICLE. VERY DANGEROUS SITUATION IF IN ACCIDENT OR VEHICLE FIRE.

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