NHTSA Complaint #10893316 — 2014 MAZDA CX-5

PURCHASED MY VEHICLE NEW JUL 2013. THE FOLLOWING PROBLEMS WERE ALL REPORTED TO MAZDA DEALERSHIP, SOME REPORTED AS SEPARATE COMPLAINTS, SOME REPAIRED, SOME MINIMIZED/DISMISSED. 1. LIFT GATE LATCH/OPERATION DOES NOT ALWAYS CLOSE PROPERLY TO ENGAGE LOCK. MUST OFTEN BE SLAMMED HARD SEVERAL TIMES TO CLOSE/LOCK, ONGOING SINCE PURCHASE. (MINIMIZED/DISMISSED BY DEALER) 2. PASSENGER SIDE AIRBAG INDICATOR LIGHT STATES THAT THE PASSENGER SEAT IS NOT OCCUPIED WHEN IT IS, ONGOING SINCE PURCHASE.(MINIMIZED/DISMISSED) 3. SUSPENSION. CAR IS EASILY ROCKED BACK/FORTH BY MY YOUNG CHILDREN, ONGOING SINCE PURCHASE. (MINIMIZED/DISMISSED) 4. PASSENGER SEAT BELT WOULD NOT ENGAGE. REPAIRED, UNDER WARRANTY. 5. DRIVER N PASSENGER WINDOW CLICKING/POPPING NOISE. DRIVER SIDE WINDOW REGULATOR REPLACED, UNDER WARRANTY. SEPARATE COMPLAINTS FILED: 6. FUEL ODOR IN CABIN AND LEAKAGE ONTO GROUND. DEAD SPOTS ON GRASS, STAINS ON DRIVEWAY. UNABLE TO LOCATE PROBLEM, REPLACED SENSOR, UNDER WARRANTY. STILL HAVING INTERMITTENT PROBLEM. UNDER INVESTIGATION BY MAZDA CORPORATE. 7. REAR BRAKES; PREMATURE UNEVEN WEAR, NO LIGHT INDICATOR, INNER PADS WORE TO 1MM AND OUTER PADS WORE TO 4MM, ROTORS AT 10MM. FRONT BREAKS AT 8MM; UNKNOWN IF UNEVEN WEAR. SQUEALING, GRINDING INTERMITTENT NOISE BEGAN ABT 35K MILEAGE MOSTLY WHILE DRIVING NOT BREAKING, AND INCREASED IN NOISE LEVEL, DURATION, AND OCCURRENCE AT ABT 40-45K MILES. THERE IS A TSB 04/005/15 BUT FOR EAST COAST CONDITIONS. INITIALLY DISMISSED, MINIMIZED, IGNORED BY DEALERSHIP. MAZDA CORPORATE PAID FOR DIAGNOSTIC BUT SAYS ITS NORMAL AND NOT UNDER WARRANTY, 8. POWERTRAIN: THE INSTRUMENT PANEL STAYS ON AFTER SHUTTING OFF THE ENGINE. THEN CAR BEEPS WHEN I OPEN THE DOOR AND I CANNOT LOCK IT. AFTER LEAVING CAR LIKE THIS AND RETURNING TO VEHICLE I HAVE HAD TO HAVE ROADSIDE COME TO RECHARGE DEAD BATTERY. TOLD TO CHNG KEY BATTERY. NO HELP