NHTSA Complaint #10893118 — 2010 RAM 1500

TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO SHUT OFF THE VEHICLE AND WOULD NOT EJECT FROM THE IGNITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN WAS ABLE TO REMOVE THE KEY; HOWEVER, THE IGNITION KEY POD DISENGAGED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.