NHTSA Complaint #10893070 — 2014 NISSAN ROGUE

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10893070
Vehicle 2014 NISSAN ROGUE
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I RECEIVED A LETTER FROM NISSAN LETTING ME KNOW MY CAR WAS IN A RECALL DUE TO A DEFFECTIVE FUEL PUMP. THEY ADVISE ME TO GO TO THE DEALERSHIP WHEN I PURCHASE THE VEHICLE THAT THE PART WILL BE CHANGE AND THEY WILL TAKE CARE OF THE COST. I TOOK THE CAR TO AUTO NATION NISSAN DALLAS, I WAS TOLD THE PART WAS NOT AVAILABLE, THAT THEY WILL CALL ME WHEN ARRIVES. TWO WEEKS PASSED, NO CALL. I CALLED THE DEALER AND WAS TOLD THAT NISSAN WAS WITHHOLDING THE PART. THIS WAS 5 WEEKS AGO, TODAY 8/4/16 I CALLED BACK TO THE DEALER AND WAS TOLD THAT NISSAN HAS A BACK ORDER. THAT IS UNACCEPTABLE, WE ARE DRIVING DEFECTIVE VEHICLES AND NOT ONE IS DOING ANYTHING TO HELP. I NEED TO USE MY VEHICLE TO GO TO WORK EVERYDAY, I DON'T HAVE ANY OTHER FORM OF TRANSPORTATION. I AM PUTTING MY LIFE IN DANGER EVERYDAY THANKS TO THE LACK OF RESPONSIBILITY FROM NISSAN

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