NHTSA Complaint #10892934 — 2002 FORD CROWN VICTORIA EXTERIOR LIGHTING

Complaint Details

ODI Number	10892934
Vehicle	2002 FORD CROWN VICTORIA
Component	EXTERIOR LIGHTING
Date of Incident	July 28, 2016
Date Filed	August 3, 2016
Mileage	197,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

TL* THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLAMPS DID NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LIGHTING CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 197,000.

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