NHTSA Complaint #10892789 — 2008 MERCURY MOUNTAINEER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10892789
Vehicle	2008 MERCURY MOUNTAINEER
Component	POWER TRAIN
Date of Incident	December 1, 2011
Date Filed	August 3, 2016
Mileage	36,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE HESITATED TO SWITCH GEARS WITHOUT WARNING. IN ADDITION, WHEN THE VEHICLE SHIFTED GEARS, IT JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS; HOWEVER, THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.

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