NHTSA Complaint #11684759 — 2008 MERCURY MOUNTAINEER

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 11684759
Vehicle 2008 MERCURY MOUNTAINEER
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 200,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

The contact owns a 2008 Mercury Mountaineer. The contact stated that the check engine warning light was illuminated. The contact stated the vehicle stalled while driving at an undisclosed speed. The contact stated that several attempts were needed to restart the vehicle to continue driving. The contact stated that the gear shifter intermittently failed to move to the intended position. The contact stated that there was an abnormal fuel odor inside the cabin of the vehicle, and the fuel level was lowered sooner than normal. The vehicle was taken to the dealer to be diagnosed; however, the result was not provided. The contact stated that there was a code for an EVAP failure. The vehicle was not repaired. The vehicle was taken to another dealer, Peoria Ford (9130 W Bell Rd, Peoria, AZ 85382) however, the contact was not provided the cause for the failure. The vehicle was taken to an independent mechanic; however, the vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 200,000.

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