NHTSA Complaint #10892718 — 2014 KEYSTONE DUTCHMEN VOLTAGE

PIN BOX BUILT BY LIPPERT HAS FAILED, LABELED AS 21K LB PIN BOX. TRAILAIR TRIGLIDE HAS FAILED, BOTTOM PLATE (PIN) WHERE ROLLERS ALLOW PLATE TO SLIDE HAS BROKEN WELDS. CURRENTLY IN TO BE REPLACED. WHEN CALLED TO FIND REPLACEMENT PART, LIPPERT CROSS REFERENCED REPLACEMENT AS AN 18K LB PIN BOX. PIN BOXES ARE MISLABELED FOR WEIGHT RATING. THIS SUPPOSED 18K LB PIN BOX (ACTUALLY LABELED AS 21K LB) HAS BEEN OVERLOADED (UNBEKNOWNST TO ME) FOR NEARLY 18 MONTHS, A FAILURE LIKE THIS COULD CAUSE A MAJOR ACCIDENT WHILE TOWING OR EVEN DEATH. UNIT IS CURRENTLY AT RV SERVICE OF VIRGINIA (804-798-1433) TO BE REPLACED.