NHTSA Complaint #10758482 — 2014 KEYSTONE DUTCHMEN VOLTAGE

2014 DUTCHMEN VOLTAGE MODEL #3950 FIFTH WHEEL TOYHAULER RV. I RECENTLY TOOK THE THE RV TO A LOCAL REPAIR FACILITY WITH AN ISSUE WITH THE OEM SUPPLIED TRAILER-AIR TRI-GLIDE FIFTH WHEEL HITCH/KING PIN ASSEMBLY. THE KING PIN IS CLEARLY MARKED AS A 21,000 LBS. GVW RATED HITCH AND A LIPPERT (LCI) PART NUMBER OF 194170 . WHEN REPAIR FACILITY ATTEMPTED TO ORDER THE REPLACEMENT KING PIN ASSEMBLY USING THE PART NUMBER ABOVE, LCI INFORMED THEM THAT THE PART NUMBER ON THE CURRENT KING PIN ASSEMBLY IS ONLY RATED AT 18,000 LBS. GVW. THE DUTCHMEN GVW RATING FOR THE VOLTAGE 3950 LISTED ON THE PLACARD IS 19,000. THIS TOYHAULER LEFT THE DUTCHMEN FACTORY WITH A FIFTHWHEEL KING PIN THAT IS NOT RATED FOR THE RV'S 19K GVW. FORTHERMORE, LCI HAS WITHDRAWN THE 21,000 TRI-GLIDE HITCH SERIES FROM THE MARKET AS "NO LONGER AVAILABLE", LEAVING MY RV WITH NO POSSIBLE ALTERNITIVE FOR A 21,000 GVW KING PIN. AT PRESENT TIME, I AM UNABLE TO MOVE MY RV FROM THE SERVICE CENTER DUE TO NO SUITABLE REPLACEMENT KING PIN. THE FACT THAT DUTCHMEN IS INSTALLING UNDER-RATED KING PINS ON THIER FIFTHWHEEL RV'S PRESENTS AN EXTREME SAFTEY HAZZARD NOT ONLY TO THE VEHICLE TOWING THIS RV, BUT ANYONE ON THE ROAD! REQUEST IMMEDIATE RECALL FOR INSPECTION AND REPLACEMENT OF ALL KING PIN BOXES! MULTIPLE PICTURES OF KING PIN PLACARDS AND (INCORRECT) WEIGHT RATING ARE AVAILABLE UPON REQUEST. SEVICE FACILITY INFO: RV CONNECTION PANAMA CITY, FL PHONE 850-763-6910 (ASK FOR GARY IN SERVICE DEPARTMENT)