NHTSA Complaint #10892577 — 2013 FORD EXPLORER
ENGINE issue reported to NHTSA
1 Injury
Complaint Details
| ODI Number | 10892577 |
| Vehicle | 2013 FORD EXPLORER |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 25,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 1 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PR |
Consumer Description
I PURCHASED A NEW 2013 FORD EXPLORER IN PUERTO RICO ON NOVEMBER 2014. SINCE THE FIRST DAY IT LEAKED EXHAUST FUMES INTO THE CABIN WHEN ACCELERATING. AFTER MORE THAN 10 SERVICE VISITS TO THE DEALERSHIP, I WAS TOLD BY FORD FIELD SERVICE ENGINEER CARLOS J. DOMINGUEZ "THERE WAS NOTHING MORE THEY COULD DO ABOUT THE PROBLEM BECAUSE IT WAS CAUSED THE VEHICLE'S DESIGN, THE ANGLE AND HEIGHT IT STANDS FROM THE ROAD AND THE VACUUM THAT CAUSED WHEN THE VEHICLE ACCELERATED". I WAS DIAGNOSED WITH LYMPHOMA - CANCER A YEAR AND A MONTH AFTER I PURCHASED MY 2013 FORD EXPLORER. I TRADED IT IN FOR A NEW 2016 FORD EXPLORER LAST MAY IN THE HOPE THE NEW MODEL DID NOT HAVE THE SAME ISSUE, BUT IT DOES. AFTER DEALERSHIP CONSULTED FORD, THEY ASKED ME TO BRING THE UNIT IN TO PERFORM THE SAME REMEDIES AS MY PREVIOUS 2013 FORD EXPLORER UNIT. CONSULTED MY ONCOLOGIST AND WE ARE LOOKING INTO THE POSSIBILITY THAT MY 2013 FORD EXPLORER MIGHT HAVE CAUSED MY LYMPHOMA CANCER.
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