NHTSA Complaint #10892312 — 2011 VOLKSWAGEN JETTA
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10892312 |
| Vehicle | 2011 VOLKSWAGEN JETTA |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
MY HORN DOES NOT CONSISTENTLY WORK. WHEN I'M DRIVING IT ONLY WORKS SOMETIMES DUE TO BELIEVED TO BE FAULTY ELECTRICAL. MY DOOR LOCKS DO NOT ENGAGE. A NOISE SOUNDS BUT THEY DO NOT ENGAGE CAUSING SAFETY ISSUE. MY WIPER BLADES DO NOT ALWAYS WORK CORRECTLY NOR DO THEY SPRAY WIPER SPRAY CAUSING VISIBILITY ISSUES. MY ELECTRICAL SYSTEM IS FAULTY CAUSING ONE DOOR TO STAY UNLOCKED UNLESS LOCKED WITH KEY. MY ALARM SYSTEM DOES NOT WORK. MY DRIVER SIDE WINDOW DOES NOT PROPERLY WORK AND WILL STOP IN THE DOWN POSITION. THE SAME DOOR IS HAVING LOCKING ISSUE. THERE IS KNOWN RECALL FOR OTHER 2011 MODELS ON ELECTRICAL SYSTEM. I CALLED VW AND THEY SAID MY VIN WAS NOT AFFECTED BY THE RECALL. I'M HAVING THE SAME ISSUES AS OTHER JETTA OWNERS WITH SAME YEAR MAKE AND MODEL AND WITH ACTIVE RECALL BUT VW REFUSES TO FIX MY CAR. I COULD GET INTO ACCIDENT DUE TO FAULTY HORN, FAULTY DOOR LOCKS, FAULTY VISIBILITY AND WIPERS THAT DO NOT WORK PROPERLY. MY ELECTRICAL SYSTEM IS CLEARLY FAULTY IF ALL OF THESE ISSUES ARE FAILING AT ONCE. I TOOK MY VEHICLE TO FIRESTONE AND THEY SAID FAULTY COMPUTER ISSUES NEED TO BE FIXED BY VW. THE VEHICLE IS ONLY 5 YEARS OLD.
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