NHTSA Complaint #10891742 — 2011 CHRYSLER 200

MY 2011 200 GAVE NO SIGNS OF HAVING ANY PROBLEMS, STARTED RIGHT UP ON THE FIRST KEY TURN, I WENT TO GO LEAVE THE PARKING LOT OF WHERE I WAS BUT AS I PULLED OUT ONTO THE BUSY ROAD AND STARTED ACCELERATING, THE CAR STOPPED GOING FASTER AND INSTEAD STARTED TO ONLY REV AS I PUSHED ON THE GAS PEDAL. CARS WERE APPROACHING BEHIND ME SO I PULLED OVER TO THE SIDE OF THE ROAD, JUST IN TIME FOR MY CAR TO INDICATE IT SWITCHED ITSELF INTO REVERSE. AT THIS POINT I START PANICKING UNSURE WHAT WAS GOING TO HAPPEN NEXT. MY CAR WAS AT ABOUT 5 MPH AT THIS POINT WHEN THE ENGINE JUST DIED. THE ELECTRONICS WORKED FOR A WHILE, UNTIL THE BATTERY DIED, BUT THE ENGINE HAD NO HOPE IN BEING STARTED, EVEN WITH A JUMP. AFTER BEING TAKEN TO THE SHOP I WAS TOLD THE ALTERNATOR HAD FAILED WHILE I WAS DRIVING AND THAT THE MECHANIC HAD BURNT HIS HAND WHILE CHECKING IT. THEY ALSO MENTIONED SOMETHING ABOUT THE GROUND NOT BEING IN PLACE. THE CAR HAD ONLY BEEN ON FOR MINUTES, AND HAS LESS THEN 32000 MILES ON IT. KNOWING CHRYSLER HAD A RECALL ON ALTERNATORS IN THE PAST I CONTACT THEM FIRST BUT THEY GAVE ME THE RUN AROUND, AND STILL ARE GIVING ME THE RUN AROUND, BUT I BELIEVE THERE IS SOMETHING ELSE GOING ON WITH MY VEHICLE THEN THEY ARE LETTING ME KNOW AS THEY MENTIONED THE DEALERSHIP HAD BEEN EMAILING THE ENGINEERS IN REGARDS TO MY CAR. I DON'T FEEL SAFE PUTTING MY 15 MONTH OLD SON IN THIS CAR, LET ALONE MYSELF IN THIS CAR. THIS CAR IS ONLY 5 YEARS OLD AND STILL HAS LOW MILEAGE, AND I'VE TAKEN CARE OF IT LIKE A BABY. THERE WERE NO WARNING SIGNS OF ANYTHING WRONG, AND NO REASON FOR ANYTHING TO FAIL UNLESS IT WAS SOMETHING INTERNAL AND THAT LEAVES ME UNKNOWING IF IT WILL HAPPEN AGAIN, AT ANY GIVEN MOMENT.