NHTSA Complaint #10891559 — 2012 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10891559
Vehicle	2012 FORD FOCUS
Component	POWER TRAIN
Date of Incident	July 17, 2016
Date Filed	July 29, 2016
Mileage	93,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ME

Consumer Description

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION INDEPENDENTLY SHIFTED INTO NEUTRAL AND THE RPMS INCREASED. THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE PCM, TCM, AND SHAFT SEALS WERE REPLACED. THE FAILURE OCCURRED ONLY AFTER THE VEHICLE WAS SERVICED PER THE MANUFACTURER'S VOLUNTARY RECALL IN WHICH THE CLUTCH AND THE TCM WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

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