NHTSA Complaint #10889384 — 2015 DODGE CHALLENGER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10889384
Vehicle	2015 DODGE CHALLENGER
Component	ENGINE
Date of Incident	July 10, 2016
Date Filed	July 28, 2016
Mileage	18,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

THE MOTOR WAS MAKING A GROANING NOISE, IT WAS TAKEN TO THE DEALERSHIP FOR DIAGNOSIS. THE DEALER CLAIMED THE WATER PUMP WAS DEFECTIVE BUT THE CAR WAS STILL ABLE TO BE DRIVEN. THE DEALER REPORTED A BACK ORDER ON THE REPLACEMENT PART AND ALLOWED ME TO TAKE THE CAR AND CONTINUE DRIVING UNTIL THE PART CAME IN. WITHIN 200 MILES, THE MOTOR DEVELOPED A SQUEAKING NOISE AND THE ENGINE WOULD SURGE UNCONTROLLABLY. THE CAR WAS RETURNED TO THE DEALER. THE DEALER DETERMINED THE SQUEALING AND SURGING AS THE WATER PUMP HAD FAILED AND THE CAR WAS DETERMINED NOT SAFE TO DRIVE. THE PART HAS BEEN ON BACK ORDER IN EXCESS OF ONE MONTH.

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