NHTSA Complaint #11394386 — 2015 DODGE CHALLENGER

I PURCHASED A 2015 CHALLENGER, UPON DRIVING THE VEHICLE HOME NOTICED THE AXLES MAKING A NOISE. A WEEK LATER THE NOISE BECOMES WORSE I ALERT THE DEALERSHIP AND BRING THE CAR IN. THEY TELL ME THAT IT'S COVERED UNDER WARRANTY AND THEY PROMISE THAT WHEN I FINALIZE FINANCING THE WILL FIX IT. UPON FINALIZING FINANCING THE CAR FAILS INSPECTION AND THE WARRANTY IS REMOVED DUE TO THE PREEXISTING ISSUES WITH THE CAR. THUS RESULTING REPAIR COST COMING OUT MY POCKET FOR A CAR I HADN'T HAD A WEEK. NEXT I RUN INTO A ISSUE THE WITH ENGINE. I TAKE IT TO GET A DIAGNOSTIC AND THE TECHNICIAN SHOWS ME THE HISTORY OF THE CAR STATING THAT IT HAD A REPLACEMENT ENGINE INSTALLED IN THE PAST. THE DEALER NEVER MENTIONED THE REPAIRS TO ME BEFORE FINALIZING THE DEAL ONCE SO EVER. NOW I BROUGHT IT TO THEIR ATTENTION AND THEY'RE TELLING ME THAT I CAN TRADE IT IN BUT THERE'S NOTHING THEY CAN DO. THE DEALERSHIP IS RICK HENDRICKS CHEVROLET IN DULUTH GEORGIA, 3277 SATELLITE BLVD. THE DEALERSHIP GOES UP AND BEYOND TO AVOID ME, EVEN WHILE THE CAR WAS IN THEIR POSSESSION FOR REPAIRS FOR WEEKS. THEY NEVER FIXED ANYTHING IN THE CAR. I HAVE VIDEO PROOF OF THEM MESSING UP THE CAR AND JUST LEAVING IT FOR ME TO DEAL WITH. I ALSO HAVE VOICE RECORDED CONVERSATIONS WITH SALES ASSOCIATE MANAGERS AT THE DEALERSHIP WHO LIED TO ME AND MY FATHER IN OUR FACES ABOUT CERTAIN INFORMATION REGARDING THE DEAL.