NHTSA Complaint #10888843 — 2012 FORD FOCUS

I BOUGHT A 2012 FOCUS IN 2015 WITH 14,690 MILES ON IT. AFTER A COUPLE OF WEEKS I NOTICED PROBLEMS WITH THE TRANSMISSION BUT TRIED TO THINK POSITIVE AND SAY IT CAN'T BE. AS THE DAYS AND WEEKS WENT ON IT GOT WORSE AND WORSE THE CRANKING NOISE THE LACK OF ACCELERATION AND DECELERATION, THE SHUDDERING, ETC.. THEN I GET A RECALL LETTER FROM FORD MOTOR STATING THERE'S A RECALL ON THE TRANSMISSION AND IF AFFECTED HAVE DEALER TAKE CARE OF IT, SO I CALLED THE DEALER AND ASKED IF THEY COULD GIVE ME A LOANER SINCE I HAVE A SEVERELY DISABLED 8 YR OLD DAUGHTER THAT I MUST HAVE TRANSPORTATION IN CASE OF ANY EMERGENCY THEY TOLD ME NO LOANERS, SO I CALLED FORD MOTOR TOLD THEM MY ISSUE AND THEY ALSO SAID NO LOANERS. I TOOK THE CAR AND I GOT IT BACK THE SAME DAY THEY TOLD ME IT JUST HAD TO BE REPROGRAMMED OK SO A WEEK LATER THE SAME THING STARTED BUT I HAVE TO WORK AS WELL SO I CAN'T TAKE OFF FROM WORK SO EASILY, SO I JUST KEPT DRIVING IT SINCE THE SERVICE MANAGER ASSURED ME IT WILL NEVER STALL. WELL IT DID JUST THIS WEEK RIGHT IN THE MIDDLE OF THE ROAD WITH THE RED MALFUNCTION LIGHT ON. I WAS STUCK I WAITED A FEW MINS IN THE BOILING HEAT WITH MY DAUGHTER AND RESTARTED THE CAR, NEEDLESS TO SAY IT'S GOING BACK TO THE DEALER AGAIN. IT'S A HAZARD DRIVING THIS CAR THANK GOD NO ONE HIT ME ON THE ROAD. WITH THIS CAR YOU CAN HAVE A MAJOR ACCIDENT IT IS THE UNSAFEST CAR YOU COULD DRIVE.