NHTSA Complaint #10888629 — 2002 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10888629
Vehicle	2002 FORD ESCAPE
Component	STEERING
Date of Incident	July 11, 2016
Date Filed	July 26, 2016
Mileage	160,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

HAD RECALL 14S02 PERFORMED ON 12/30/15. INSTALLED FRONT SUBFRAME CROSSBRACE.THIS DOES NOT FIX THE PROBLEM. PASSENGER SIDE SUBFRAME RUSTED OUT AND FAILED. THE CROSSBRACE KEPT IT FROM COMPLETELY COMING APART BUT CAR IS NOW NOT SAFE TO DRIVE. FORD WILL NOT DO ANYTHING ABOUT THIS SAYING THEY ALREADY PERFORMED THE RECALL. THIS RECALL SHOULD BE EXPANDED TO INCLUDE SUBFRAME REPLACEMENT.

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