NHTSA Complaint #10888628 — 2008 SATURN VUE

MY TRANSMISSION WAVE PLATE SHATTERED IN MY 2008 SATURN VUE. I WAS DRIVING HOME WHEN THE WAVE PLATE SHATTERED. I HAD THE VEHICLE FIXED AT A THIRD PARTY AUTO SHOP AS I WAS NOT AWARE THAT GM HAD EXTENDED THE TRANSMISSION WARRANTY TO 3/20/2018 OR 120,055 MILES WHICH EVER OCCURRED FIRST. MY WAVE PLATE BROKE ON 5/24/2016 AT 79167 MILES ON THE VEHICLE. I HAVE DENIED REIMBURSEMENT SATING I DID NOT SUBMIT BY RECEIPTS BY THE EXPATRIATION DATE. WHEN I INQUIRED ON WHAT THAT DATE WAS I WAS INFORMED THEY HAD NO IDEA. I WILL CONTINUE TO FIGHT THIS UNTIL I AM RIGHTFULLY REIMBURSED FOR THESE REPAIRS PER THE EXTENDED TRANSMISSION WARRANTY THAT GM PUT OUT FOR THE KNOWN WAVE PLATE ISSUE. I HAVE ATTACHED MY ORIGINAL EMAIL CHAIN WITH SATURN/GM CUSTOMER SERVICE THAT INDICATES THE EXTEND TRANSMISSION WARRANTY DATE AND MILEAGE AND THE MY VEHICLES VIN QUALIFIED, MY RECONSIDERATION LETTER AFTER FIRST DENIAL AND RECEIPT OF THE REPAIR WORK THAT WAS COMPLETED. ALL I AM LOOKING FOR IS TO RIGHTFULLY REIMBURSED BY GM FOR THE EXTENDED TRANSMISSION WARRANTY THEY PUT IN PLACE FOR A KNOWN ISSUE WITH THERE VEHICLES.