NHTSA Complaint #10888370 — 2015 BUICK VERANO

2015 BUICK VERANO. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION ACCIDENT. *SMD THE CONSUMER STATED WHEN SHE SHIFTED THE VEHICLE INTO DRIVE, SHE REMOVED HER FOOT FROM THE BRAKE AND THE VEHICLE TOOK OFF WITHOUT HER APPLYING THE ACCELERATOR. SHE ATTEMPTED TO APPLY THE BRAKE, BUT IT FAILED TO SLOW OR STOP THE VEHICLE. INSTEAD, THE VEHICLE PICKED UP SPEED AND THE STEERING BECAME LOOSE AND DELAYED AND THEREFORE, SHE WAS UNABLE TO ACCURATELY STEER THE VEHICLE, WITHOUT THE ABILITY TO STOP OR CONTROL THE SPEED, THE VEHICLE PROCEEDED TO GO THROUGH A STOP SIGN AND CROSSED OVER A MAJOR HIGHWAY, JUMPING A CURB ACROSS THE ROAD. SHE CONTINUED TRYING TO STOP AND STEER AND FINALLY THE VEHICLE TURNED LEFT AND CROSSED BACK OVER THE HIGHWAY AND INTO HER NEIGHBOR'S FRONT LAWN. THE VEHICLE STRUCK A LAMP POST, DROVE THROUGH A SMALL WOODEN FENCE, A BICYCLE, LAWN FURNITURE AND HIT A TREE HEAD-ON. WHEN THE CONSUMER HIT THE TREE, HER HEAD WENT THROUGH THE WINDSHIELD, HER RIGHT HAND WAS FRACTURED AND HER LEFT HAND WAS BROKEN. *JB