NHTSA Complaint #10888079 — 2016 TOYOTA SIENNA

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 10888079
Vehicle 2016 TOYOTA SIENNA
Component SEATS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

THE HEADRESTS TILT SO FAR FORWARD THAT THEY CAUSE NECK PAIN, PARTICULARLY ON TRIPS OF LONGER THAN 15 MINUTES. THEY SHOULD NOT BE SO FAR FORWARD THAT ONE'S HEAD IS IN CONTACT WITH THE HEADREST AT ALL TIMES, OR IF THEY DO NEED TO BE THAT FAR FORWARD, THEY SHOULD NOT BE AT SUCH AN ANGLE AS TO PRESS THE HEAD FORWARD AND DOWN.

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