NHTSA Complaint #10887974 — 2012 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10887974
Vehicle	2012 FORD FOCUS
Component	POWER TRAIN
Date of Incident	July 22, 2016
Date Filed	July 23, 2016
Mileage	74,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

2 MAJOR ISSUES: TRANSMISSION WOULD SUDDEN DROP OUT OF GEAR WHILE DRIVING. SEVERAL TIMES I WAS ON THE HIGHWAY AND IT WOULD DROP INTO NEUTRAL, LEAVING ME NO WAY TO CONTROL MY VEHICLE. THIS WAS FIXED WITH A FORD WARRANTY EXTENSION AND REPLACEMENT OF THE TRANSMISSION CONTROL MODULE (TCM). NOW, AT 74000 MILES, I AM HAVING A MALFUNCTION OF THE ELECTRONIC POWER STEERING (EPS). USUALLY RIGHT WHEN I START THE VEHICLE AND AM BACKING OUT OF MY GARAGE, BUT OCCASIONALLY ALSO WHILE DRIVING, A WARNING CODE APPEARS ON THE DASHBOARD SAYING "MALFUNCTION: POWER STEERING" AND THE WHEEL LOCKS IN PLACE. THIS IS VERY DANGEROUS AND THE 2012 FOCUS SEEMS TO HAVE LOTS OF MAJOR ISSUES.

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