NHTSA Complaint #10887901 — 2012 KIA OPTIMA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10887901
Vehicle	2012 KIA OPTIMA
Component	STEERING
Date of Incident	July 22, 2016
Date Filed	July 23, 2016
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

AT 60K MILES, STEERING HAS BECOME DIFFICULT TO MAINTAIN, STEERING COLUMN IS LOUD AND MAKES A POPPING NOISE, AND NOW THERE IS SOME TYPE OF CLUNK IN THE FRONT SUSPENSION THAT CAN BE HEARD WHEN STEERING ANGLE IS BEING ALTERED WHILE SIMULTANEOUSLY BRIDGING A BUMP. STEERING WHEEL STICKS AT SPEEDS ABOVE 55MPH, AND THUS OVER-STEERING IS NECESSARY IN ORDER TO MAINTAIN TRACKING. DEALER INFORMS ME THAT SOME $4 PLASTIC GEAR NEEDS REPLACING SOMEWHERE, BUT THAT IT WILL BE $400 IN LABOR TO REPLACE, BUT THEY CAN'T EVEN GUARANTEE REPLACING THIS PART WILL FIX THE ISSUE. WHAT A JOKE- THIS IS MY FIRST AND LAST KIA/HYUNDAI PRODUCT.

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