NHTSA Complaint #10887639 — 2007 BMW 328I

MY 2007 BMW 328I IS HAVING STEERING WHEEL LOCK ISSUES. I HAVE READ AROUND THE INTERNET AND THIS SEEMS TO BE A COMMON PROBLEM WITH BMW. SOMETIMES WHEN I START THE CAR IT WILL WORK, OTHER TIMES IT WILL NOT TURN ON UNLESS I TRY PULLING THE KEY FOB OUT AND PUTTING IT BACK IN AND CLICKING THE PUSH TO START SEVERAL TIMES. THIS IS ALL BECAUSE OF A LEVER THAT PUSHES A LATCH THE UNHOOKS THE STEERING COLUMN SO THE CAR CAN START. BMW DOES NOT SELL THE FAULTY LATCH AND LEVER ALONE BUT REQUIRES THE ENTIRE STEERING COLUMN BE REPLACED. THIS IS A MAJOR SAFETY ISSUE IF A PERSON NEEDS TO START THE CAR AND IS UNABLE TO START IT BECAUSE IF A FAULTY LATCH AND LEVER. A SIMPLE GOOGLE SEARCH OF "BMW STEERING WHEEL LOCK" BRINGS UP HUNDREDS OF PAGES AND VIDEOS OF PEOPLE HAVING ISSUES WITH THEIR VEHICLES. THE LIGHT ON MY CAR IS YELLOW AND NOT RED. I CHECKED MY BATTERY AND IT WORKS PERFECTLY FINE. THE PROBLEM IS A FAULTY STEERING LOCK. EVER SINCE I PURCHASED THE VEHICLE IT MADE THIS LOCKING AND UNLOCKING NOISE AND THE CERTIFIED BMW DEALER THAT SOLD THE VEHICLE SAID THIS IS NORMAL OF BMWS. NORMAL MEANING THEY KNOW IT WILL EVENTUALLY GO BAD AND HAS TO BE REPLACED. THIS IS UNETHICAL AND A SCAM BY BMW.