NHTSA Complaint #10887400 — 2011 TOYOTA PRIUS

REQUEST HELP WITH 2011 TOYOTA PRIUS OIL CONSUMPTION, QUALITY, SAFETY, & AIR POLLUTION ISSUES: I BOUGHT THE CAR NEW. JUST AFTER 100,000 MILES I NOTICED IT WAS USING OIL BETWEEN OIL CHANGES. IT HAS GOTTEN WAY WORSE TO NOW AT 145,000 MILES IT USED 3 QTS IN 2000 MILES. IT DOES NOT WARN YOU THAT THE OIL LEVEL IS LOW UNTIL YOU ARE 3.5 QTS LOW & A MESSAGES SAYS YOU HAVE LOW OIL PRESSURE. THIS IS UNSAFE IN THAT THE CAR COULD GO DRY ON OIL AND THE ENGINE SIEZE UP. THERE IS A TSB ON THIS FOR OTHER TOYOTA VEHICLES, BUT NOT YET PRIUS. I BELIEVE PRIUS NEEDS TO BE ADDED TO THE LIST & I WANT TOYOTA TO REPLACE MY ENGINE OR AT LEAST THE PISTON RINGS. SO FAR TOYOTA IS NOT ADMITTING TO OIL CONSUMPTION PROBLEMS WITH THE PRIUS. THIS IS ALSO A POSSIBLE EMISSIONS ISSUE. I CONTACTED TOYOTA'S CUSTOMER EXPERIENCE CENTER IN FEB 2016 AND THEY SET-UP CASE NO. 1602170764 TO TRACK MY COMPLAINT. THEY REFERRED ME TO ALAMO TOYOTA IN SAN ANTONIO. I DO NOT BELIEVE THAT TOYOTA IS BEING PROACTIVE IN ADDRESSING THIS PROBLEM. AFTER RESEARCHING THIS ISSUE ON LINE, I HAVE FOUND MANY OTHER TOYOTA PRIUS OWNERS WITH THE SAME PROBLEM. THE PROBLEM DOES NOT SHOW UP UNTIL YOU ARE CLOSE TO THE 80,000-100,000 MILES POINT AND SO FOR THOSE FOLKS THAT DRIVE LESS, THE PROBLEM MAY NOT SHOW UP FOR ANOTHER COUPLE OF YEARS. I THANK YOU IN ADVANCE FOR ANY HELP THAT YOU CAN PROVIDE TO ME. I SPENT OVER $23,000 FOR THIS CAR AND HOPED IT WOULD GIVE ME TROUBLE-FREE TRANSPORTATION FOR MORE THAN 4 YEARS AND 100,000 MILES.