NHTSA Complaint #10885395 — 2014 VOLKSWAGEN BEETLE

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	10885395
Vehicle	2014 VOLKSWAGEN BEETLE
Component	VISIBILITY/WIPER
Date of Incident	July 8, 2016
Date Filed	July 17, 2016
Mileage	4,777 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

WINDSHIELD CRACKED SPONTANEOUSLY OVERNIGHT. WAS FINE THE NIGHT BEFORE, NOTICED A LONG CRACK THAT STARTED HORIZONTALLY ON THE EDGE OF THE PASSENGER SIDE OF THE WINDSHIELD AND THEN CURVED UP VERTICALLY THE NEXT MORNING WHEN I PULLED THE CAR OUT OF THE GARAGE. I DRIVE THIS CAR A COUPLE OF TIMES A WEEK, GENTLY, AND ALTHOUGH IT IS A 2014, IT HAD ONLY 4777 MILES WHEN THIS HAPPENED. I HAVE NOT GOTTEN HIT BY ANY STONES, HAVE NOT DRIVEN ANY BUMPY ROADS OR HIT ANY POTHOLES, AND I HAVE NOT HAD ANY ACCIDENTS WITH THE CAR. BROUGHT THIS TO THE ATTENTION OF MY DEALER AND VW CUSTOMER CARE, BUT THEY HAVE BEEN SLOW TO MAKE A DETERMINATION.

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