NHTSA Complaint #10885165 — 2016 FORD EXPLORER
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10885165 |
| Vehicle | 2016 FORD EXPLORER |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 5,343 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MS |
Consumer Description
WHILE DRIVING ON THE INTERSTATE AT 55-60MPH THE VEHICLE LOST ACCELERATION AND THE "WRENCH" ICON FOR SERVICE ENGINE CAME ON. WE WERE ABLE TO PULL OVER SAFELY, ALTHOUGH WE DID SLOW TRAFFIC AS OUR VEHICLE WOULDN'T ACCELERATE BEYOND 5-10 MPH AND WE HAD TO CROSS OVER 2 LANES TO GET TO THE SHOULDER. THE PROBLEM ENDED UP BEING THE THROTTLE BODY; SPECIFICALLY, THE WARRANTY REPLACED THE THROTTLE BODY AIR INTAKE. THE SERVICE TOOK 3 DAYS DUE TO A SHORTAGE OF THE PART. THIS PART SHOULD BE RECALLED AS I'M FINDING MY VEHICLE IS NOT THE ONLY ONE WITH THIS PROBLEM. THE VEHICLE IS A 2016 FORD EXPLORER LIMITED WITH ONLY 5,343 MILES ON IT AT THE TIME OF THE MECHANICAL FAILURE.
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