NHTSA Complaint #10884720 — 2016 JEEP COMPASS

SEVERE TIRE WEAR ON JEEP COMPASS ON 05/12/16 I TOOK A RENTAL CAR (JEEP COMPASS, MILEAGE: 10417) IN LAS VEGAS. ON 05/26/16, JUST AS WE HAD PASSED THE MOUNTAIN ROUTES FROM DURANGO TO OURAY, I DISCOVERED BY CHANCE THAT BOTH FRONT TIRES WERE COMPLETELY WORN OUT ON THE INSIDE (SEE PHOTOS). I DID NOT DISCOVER IT EARLIER, BECAUSE THE TIRE TREAD WAS O.K. ON THE OUTSIDE AND THE BODY HIDED THE REST OF THE TIRE. THEN I DROVE VERY SLOWLY. SOON AFTER CAME THE WARNING LIGHT FOR THE TIRE PRESSURE: THE LEFT FRONT TIRE LOST PRESSURE (MILEAGE APPROXIMATELY: 12250). I CHANGED THE WHEEL AND WAS HOPING THAT THE RIGHT TIRE HELD AIR TO THE NEAREST TOWN. WE REACHED THE TOWN WITHOUT FURTHER PROBLEM. AS I BROUGHT THE CAR TO THE TIRE SHOP, THEY TOLD ME, THAT THE TOE WAS COMPLETELY WRONG AND THAT WHEEL ALIGNMENT WOULD BE NECESSARY (SEE ALIGNMENT REPORT). SUMMARY: THE CAUSE OF THIS SYMMETRIC TIRE WEAR IS MYSTERIOUS: THE CAR HAD RELATIVELY FEW MILES AND THERE WAS NO EVENT (SUCH AS AN IMPACT TO THE WHEELS), THAT POSSIBLY COULD HAVE CHANGED THE TOE. NEVERTHELESS I THINK, THE CAR WAS NOT ROADWORTHY AND I'M GLAD I NOTICED THE PROBLEM BEFORE IT CAME TO AN ACCIDENT. I SEND THIS REPORT FROM GERMANY. AS IT IS NOT POSSIBLE TO FILL IN THIS COUNTRY AND MY TELEPHONE NUMBER, I GIVE YOU THE STATE AND PHONE NUMBER OF THE RENTAL CAR COMPANY.