NHTSA Complaint #10884578 — 2016 FORD EXPLORER

AS I WAS ON MY WAY TO WORK ON JUNE 28, AS I WAS DRIVING STRAIGHT ON A MAJOR STREET, APPROXIMATELY 50 MPH, WHEN MY 2016 FORD EXPLORER BEGAN TO DECELERATE. EVEN AS I PRESSED THE ACCELERATOR, THE TRUCK WOULD NOT SPEED UP. AS I CAME TO A STOP AT A BUSY INTERSECTION, THE TRUCK BEGAN TO JERK WHEN I BEGAN TO ACCELERATE WHEN THE LIGHT TURNED GREEN. THE TRUCK WOULD NOT GO ABOVE 30 MPH AT THIS POINT. I DECIDED TO TURN AROUND AND GO BACK HOME, WHICH WAS ABOUT 5 MILES AWAY AND THE TRUCK KEPT DECELERATING THE MORE I HIT THE ACCELERATOR. I MANAGED TO MAKE IT HOME AND GET MY EXPLORER TOWED TO THE DEALERSHIP WHERE I PURCHASED MY VEHICLE. THE DIAGNOSIS WAS A BAD TRANSMISSION, IN A 5 MONTH OLD TRUCK, WITH LESS THAN 3500 MILES ON IT. MY EXPLORER HAS BEEN IN THE SHOP FOR TWO WEEKS, AND I COULD POSSIBLY BE LOOKING AT ANOTHER TWO WEEKS BEFORE IT IS REPAIRED BECAUSE THE PART IS ON BACK ORDER.