NHTSA Complaint #10884507 — 2011 FORD EDGE

I HAVE 2011 FORD EDGE LIMITED WITH 54K MILEAGE. IM GOING THROUGH SAME SITUATION RIGHT NOW. CAR STARTS TO DECELERATE ALL OF A SUDDEN AND IT COMES WITH MESSAGE ALL WHEEL DRIVE OFF AND A RANCH SIGN. FIRST TIME I HAD THIS ISSUE WAS ON 2/20/16 WHEN I WAS 7 MONTH PREGNANT AND ON MY WAY TO MY BABY SHOWER. I CALLED MY DEALER AD THEY SAID THEY CAN CHECK THE CAR BUT UNLESS THEY CAN REPLICATE THE ISSUE THEY MIGHT NOT BE ABLE TO HELP AT ALL. MY HUSBAND STARTED DRIVING THE CAR AND IT SEEMED PROBLEM JUST WENT AWAY. WELL WE WERE WRONG BECAUSE THE PROBLEM CAME BACK AGAIN FROM LAST WEEK AND THIS TIME WE WERE IN HIGHWAY AND WE HAD OUR 12 WEEKS OLD SON IN THE CAR. THE CAR IS AT THE DEALER CURRENTLY AND APPARENTLY THEY THINK THE ISSUE IS RELATED TO THROTTLE BODY AND ITS GOING TO COST ME AT LEAST $700.00 AND NOT COVERED BY ANY TYPES OF WARRANTY. I'M SURPRISE FORD HASN'T BEEN SUED MULTIPLE TIMES ALREADY SINCE ITS A KNOWN ISSUE AND LOTS OF FORD OWNER BEEN AFFECTED BY IT. THE SERVICE AND CUSTOMER SATISFACTION DEPARTMENT ARE NOT WILLING TO HELP OR ACKNOWLEDGE THAT ITS A SAFETY ISSUE.