NHTSA Complaint #10884471 — 2016 FORD EXPLORER

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 10884471
Vehicle 2016 FORD EXPLORER
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage 689 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

JUST LEASED THIS 2016 FORD EXPLORER. IT HAS 700 MILES ON IT. WE HAVE NOT MADE A PAYMENT. I WAS DRIVING DOWN THE ROAD AT ABOUT 30 MILES PER HOUR. NOBODY WAS WITHIN A MILE OF ME. I WAS ALONE IN THE CAR. THE REAR WINDOW EXPLODED. I GOT OUT AND CHECKED THE WINDOW. IT CLEARLY HAD EXPLODED OUTWARD. THERE WAS NO EXTERNAL SOURCE TO CAUSE THE WINDOW TO EXPLODE. I AM A POLICE OFFICER, AND HAVE SEEN WHERE WINDOWS EXPLODE OR ARE SMASHED. THE WINDOW WILL TAKE A SLIGHT INDENT OR POOF OUTWARD FROM THE FORCE. IN THIS CASE, THE WINDOW WAS POOFED OUTWARD. THERE WAS ALSO A FAINT ORDER IN THE CAR AFTERWARD. IT ALMOST SMELLED LIKE THE MATERIAL FROM AIRBAGS, THOUGH CLEARLY NO AIRBAG HAD DEPLOYED. I DON'T KNOW IF THAT WAS FROM THE SHATTERED GLASS OR NOT.

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