NHTSA Complaint #10884100 — 2016 FORD EXPLORER

MY WIFE WAS DRIVING OUR 2016 FORD EXPLORER THAT HAS 4900 MILES ON IT. AFTER MAKING A RIGHT HAND TURN THE CAR LOST POWER, WENT INTO (LIMP MODE) WRENCHES AND CHECK ENGINE LIGHT CAME ON. SHE MADE IT TO A PARKING LOT AND RESTARTED THE CAR WHICH RAN OK FOR ANOTHER MILE BEFORE IT LOST POWER AGAIN, RESTARTED AGAIN WITH THE SAME RESULT. DECIDED TO HAVE IT TOWED TO DEALER. WAS DIAGNOSED WITH AN INTERNAL THROTTLE BODY FAILURE. WAS TOLD BY THE DEALER THAT THE REPLACED THROTTLE BODY WAS THE SAME PART NUMBER AS THE FAILED ONE. HE WAS NOT SURE IF FORD HAD MODIFIED THE REPLACEMENT PART OR NOT. YOU SPEND ALL THIS MONEY ON A NEW CAR AND CAN'T BE SURE IF IT WILL MAINTAIN POWER AT HIGHWAY SPEED. IF FORD HAS MODIFIED THIS PART THEY SHOULD AT LEAST NOTIFY THEIR CUSTOMERS AND DEALERS TO ASSURE US DRIVERS THAT THE PROBLEM WILL NOT OCCUR AGAIN.