NHTSA Complaint #10884010 — 2015 CHRYSLER 200

SERVICE BRAKES issue reported to NHTSA

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Crash Vehicle Towed

Complaint Details

ODI Number 10884010
Vehicle 2015 CHRYSLER 200
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 5,000 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State PA

Consumer Description

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE BRAKES FAILED, AND THE SERVICE STABILITY AND TRACTION CONTROL LIGHTS ILLUMINATED. THE VEHICLE INDEPENDENTLY SURGED AT A HIGH RATE OF SPEED WHILE REVERSING OR IN DRIVE. WHEN THE DRIVER REVERSED THE VEHICLE, IT BACKED INTO THE GARAGE DOOR TWICE WITHOUT WARNING. THE DRIVER APPLIED FORCE TO THE BRAKE PEDAL BOTH TIMES AND THE VEHICLE CONTINUED TO SURGE IN REVERSE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE DEALER DIAGNOSED THE VEHICLE TWICE, BUT WAS UNABLE TO PROVIDE A REPAIR SOLUTION. THE DEALER REPLACED THE BRAKE SWITCH, BUT THE FAILURE CONTINUED. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED FOR MONTHS. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000....UPDATED 09/14/16 *BF THE CONSUMER STATED THERE WAS A CODE FOUND THAT REPORTED THE BRAKE AND GAS PEDAL WERE BEING DEPRESSED AT THE SAME TIME. THE VEHICLE CAUSED TWO CRASHES *JS

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