NHTSA Complaint #10883840 — 2016 FORD EXPLORER

WHILE DRIVING AT 60 MPH ON A 4 LANE HIGHWAY, THE CAR SUDDENLY SHUT DOWN WITH NO WARNING. THE WENCH LIGHT CAME ON AND THE ENGINE WOULD ONLY ROUGH IDLE - PRESSING THE ACCELERATOR DID NOTHING. WE HAD TO COAST TO THE SIDE OF THE ROAD; FORTUNATELY THERE WAS VERY LITTLE TRAFFIC AT THE TIME, HAD TRAFFIC BEEN HEAVY WE COULD HAVE BEEN IN A VERY SERIOUS WRECK. AFTER HAVING THE VEHICLE TOWED TO A DEALERSHIP, WE LEARNED THAT THE THROTTLE BODY WAS FAULTY AND THIS HAS APPARENTLY BEEN A KNOW ISSUE WITH FORD FOR SEVERAL YEARS! THIS WAS A BRAND NEW VEHICLE THAT I HAVE OWNED LESS THAN 5 MONTHS. I STRONGLY BELIEVE FORD KNOWS ABOUT THIS PROBLEM BUT HAS REFUSED TO TAKE STEPS NEEDED TO RECTIFY THE SITUATION. EVEN THOUGH THE PART WAS ORDERED ON AN "EMERGENCY" BASIS, IT WAS OVER A WEEK BEFORE THE PART WAS DELIVERED; THIS SEEMS TO CONFIRM THAT FORD IS WELL AWARE OF THE ISSUE. FORD IS KNOWINGLY SELLING CARS WITH FAULTY PARTS AND THE PROBLEM COULD CAUSE A SERIOUS ACCIDENT.