NHTSA Complaint #10883820 — 2006 TOYOTA HIGHLANDER HYBRID

WHILE DRIVING ON A MAJOR HIGHWAY AND IN THE FAST LANE GOING APPROXIMATELY 75/80 MPH MY 2006 TOYOTA HIGHLANDER HYBRID DIED AND FAILED TO DRIVE. THE PANEL ON THE DASH HAD A RED ! EXCLAMATION POINT, AND SAID CHECK HYBRID SYSTEM AND CHECK VSC SYSTEM. I WAS ABLE TO NAVIGATE MY VEHICLE TO THE RIGHT BREAKDOWN SHOULDER TO CALL FOR A TOW. TRIED TO START MY VEHICLE SEVERAL TIMES AND IT WOULD NOT START, BUT THE HAZARD LIGHTS AND INSTRUMENT PANEL CONTINUED TO LIGHT GIVING EVIDENCE MY NEW 12V BATTERY WAS FUNCTIONING PROPERLY. CALLED TOYOTA MOTOR USA AND ASKED WHAT RECALLS THEY HAVE LISTED FOR MY VEHICLE AND THEY ASKED FOR MY VIN. THEY TOLD ME THE ELECTRICAL INVERTER ASSEMBLY WAS COVERED FOR MY VIN. THEY GAVE ME THE NUMBER OF A TOW COMPANY TO CALL AND TOLD ME IT WAS COVERED BY TOYOTA AND I'D HAVE A RENTAL WAITING FOR ME. I HAD IT TOWED TO MY LOCAL DEALERSHIP AS DIRECTED, THEY FIXED SEVERAL OTHER RECALL ISSUES BUT NOT THIS ONE, SO WHEN I DROVE OFF THE LOT THE CAR DIED AGAIN. I MANAGED TO START THE VEHICLE AND DRIVE IT BACK ACROSS THE HIGHWAY INTO THE DEALERSHIP. AFTER SPEAKING WITH TOYOTA CORPORATION USA AGAIN, THEY APOLOGIZED AND SAID THEY MISINFORMED ME AND THAT MY VEHICLE WAS NOT PART OF THAT RECALL. HOWEVER, THEY PAID FOR MY TOW AND FOR MY RENTAL FOR 5 DAYS (THUS FAR). MY CASE NUMBER GIVEN FROM TOYOTA CORP IS 1607053248. I READ ONLINE THERE IS A CLASS ACTION SUIT REGARDING THIS ISSUE. KARL AND IRINA GAAL VS. TOYOTA MOTOR SALES, U.S.A., INC., A CALIFORNIA CORPORATION. VIA ATTY MIKE ARIAS. TOYOTA'S CUSTOMER EXPERIENCE HAS PUT IN A REQUEST FOR ME TO SPEAK WITH A SUPERVISOR AND THE TOYOTA DEALERSHIP'S GM IN MY AREA IS ALSO WORKING ON THIS ISSUE AS IT'S STILL PENDING.