NHTSA Complaint #10883205 — 2014 CHEVROLET SPARK

WENT TO STORE A COUPLE MILES FROM HOME, CAME OUT OF STORE AND CAR WOULD NOT START. THINKING MAYBE THE BATTERY WAS AT FAULT I TRIED JUMPING THE BATTERY AND STILL NOTHING SO TURNED THE IGNITION OFF AND TOOK KEYS AND GOT RIDE HOME. THEN UPON RETURNING TO STORE TO PICK UP ITEMS PURCHASED THE CAR WAS RUNNING WITHOUT THE KEYS AND THE IGNITION WAS IN THE OFF POSITION. I HAD THE WOMAN COME OUT OF THE STORE TO SEE THIS. AND IT ALSO FREAKED ME OUT ON HOW THIS COULD HAPPEN. THEN I CALLED VIC KOENIG IN CARBONDALE, ILLINOIS WHERE I PURCHASED THE CAR, AND AT FIRST THEY SAID IT WASN`T COVERED UNDER WARRANTY BECAUSE IT HAD 39,000 AND WARRANTY RAN OUT AT 36,000 AND THAT THEY NEVER HEARD OF THAT WHERE A CAR JUST STARTS UP WITHOUT THE IGNITION TURNED ON. THEY WANTED ME TO BRING IT IN, I WAS AFRAID TO EVEN DRIVE IT SO I CALLED NAPA DOWN THE ROAD AND A COUPLE OF THERE MECHANICS COME OVER TO SEE THAT IT HAD STARTED WITH THE IGNITION TURNED OFF. SO THEN THEY GAVE ME A RIDE HOME AND THE OTHER ONE TOOK THE CAR BACK TO NAPA GARAGE TO DISCONNECT THE BATTERY CABLE AND SEE IF THAT WOULD SHUT IT OFF, FOR I DID NOT EVEN WANT TO STEP FOOT IN THE CAR.