NHTSA Complaint #10882884 — 2015 FORD TAURUS

WHILE I WAS MERGING INTO TRAFFIC ONTO AN INTERSTATE, DURING RUSH HOUR, THE CAR QUIT ACCELERATING. SUDDENLY, THERE WAS NO ABILITY TO CONTROL ENGINE SPEED. AS I GLANCED AT THE DASH I NOTICED THE WRENCH WARNING LIGHT AND IT SAID SEE MANUAL. I WAS ALMOST SIDE SWIPED BY ANOTHER VEHICLE BUT WAS ABLE AVOID THE CAR AND WAS ABLE TO COAST TO A STOP ON THE SIDE OF THE INTERSTATE. WHEN I PRESSED THE BUTTON, THE CAR SHUT OFF AND WHEN I DEPRESSED IT AGAIN, THE CAR STARTED. I WAS ABLE TO MERGE INTO TRAFFIC AND HEAD HOME. ONE THE WAY HOME, ON THE INTERSTATE, THE SAME VEHICLE MALFUNCTION OCCURRED AGAIN. THERE WAS A CAR BEHIND ME BUT I QUICKLY TURNED MY FLASHERS ON AND WAS ABLE TO COAST TO THE SIDE OF HE INTERSTATE. I TOOK THE CAR TO THE DEALERSHIP TO HAVE IT LOOKED AT AND AT THIS TIME THEY HAVE NOT BEEN ABLE TO ISOLATE THE PROBLEM. HARD TO TRUST THE SAFETY & RELIABILITY OF THE VEHICLE WHEN THE AUTHORIZED SERVICE PROFESSIONALS CAN'T FIND THE PROBLEM. ADDITIONALLY, THEY SAID THE COMPUTER DID NOT STORE ALL OF THE CODES AND ALL THEY HAD WAS A PCM COMMUNICATION ERROR CODE. THIS IS A SERIOUS SAFETY ISSUE, PARTICULARLY IF IT REQUIRES FREQUENT DRIVING IN HEAVILY CONGESTED TRAFFIC, AND IF YOU ARE TRAVELING AT HIGHER SPEEDS ON THE INTERSTATE.