NHTSA Complaint #10882832 — 2016 FORD EXPLORER

WHEN A STRAIN IS PUT ON THE ENGINE, SUCH AS IN PASSING GEAR, A BURNING RUBBER SMELL IS EMITTED IN THE INTERIOR, EVEN WITH THE AIR CONDITIONING IN RECIRCULATE AIR IN VEHICLE MODE. IN 2013 I DIALOGUED WITH FORD HEADQUARTERS ABOUT THIS SAME ISSUE WITH A 2012 EXPLORER LIMITED THAT I OWNED. IN 2013 THEY SENT ME TO ROYAL OAK FORD IN ROYAL OAK. MI AND THE SERVICE MANAGER RODE WITH ME TO OBSERVE THE SMELL. THEY NEVER OFFERED ANY TYPE OF REPAIR. I WAS HOPING THEY WOULD HAVE SOLVED THIS BY 2016, HOWEVER NOW WITH THE WARM SUMMER WEATHER THIS 2016 EXPLORER EMITS THE PUTRID SMELL JUST AS BADLY. IT SMELL LIKE THE RUBBER PADDING ON TOP OF THE ENGINE IS BURNING. VEHICLE HAS 8,900 MILES, PURCHASED BRAND NEW 10/25/15.